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Keepmoat Contract Extension

We are delighted to have extended our work with UK home builder Keepmoat to cover their entire Central region.

We have been working with Keepmoat since 2012 completing monthly client satisfaction telephone surveys with their clients in the Yorkshire & Humber region. And the success of this has led to an expansion this year.

The surveys are […]

The Power to Change Evaluation

We are conducting an evaluation of The Power to Change’s blended funding programme.

The Power to Change evaluation is an independent charitable Trust set up in 2015 to support, develop and grow community business across England.

The evaluation will focus on a pilot programme which is distributing grant funding alongside loans to community businesses and organisations. We […]

Newark & Sherwood Homes

Viewpoint are delighted to be starting work with Newark & Sherwood Homes in January 2016.

We will be completing around 350 tenant satisfaction surveys a month on a complete range of tenant services, including repairs, out-of-hours repairs, ASB, complaints, lettings, gas servicing, supported housing, major works, adaptations and contact centre.

Data reports will be provided weekly to […]

Customer Service Apprenticeships

Four of our staff received their Level 2 NVQ certificates in December 2015 through serving Customer Service Apprenticeships

Amanda Cockerham, Lynne Littlewood and Lynne Bridgewater completed their Customer Service qualifications, while Marjorie Sayer completed her Team Leading certificate.This shows Viewpoints commitment to creating jobs and opportunities for individuals in the wider community.

The majority of our researchers […]

Social Value Conference

Viewpoint were invited to present at Social Enterprise Yorkshire and Humber’s (SEYH) annual social value conference – ‘People Helping People’.

Alistair Ponton, Viewpoint Managing Director, presented a video at the event to demonstrate the social value created at Viewpoint through the employment of disabled or disadvantaged staff, as well as explaining the how this social value […]