We have been chosen by Rochdale Boroughwide Housing to complete their STAR Survey over the next three-years.
In October 2018 we completed a one-off survey of 1255 completions to give RBH a base line for satisfaction. We will follow this up by completing approx 100 surveys a month from 2019-2021 to allow RBH to track satisfaction on a regular basis. Completing the STAR in this way will enable them to react to any issues that arise and improve the service they deliver to tenants.
RBH were particularly keen to work with us because of Viewpoint’s unique way of working, where we create social value through the employment of people disadvantaged in the workplace.