Service user surveys
Regular service user surveys (and reports) are an important tool in decision making. Finding out about real user experiences can help highlight strengths and weaknesses. They’re also key when feeding back to external stakeholders and applying for new funding.
We’ve conducted yearly service user surveys for a variety of third sector organisations. We hire a diverse staff who are friendly and passionate about what they do. Our Viewpoint Hubs programme means a lot of our surveyors are from the groups they’re surveying; giving them a unique insight and rapport.
Why Viewpoint?
High Quality, Accurate Data
Over 60% Response Rate
Captures the voices of your ‘hard to reach’ customers
More Personal
Get in touch!
No job too small (or too big!), drop us a line or give Alistair a call.