Third Sector & Charities

 

As a social enterprise we are uniquely placed within the third sector to work with people who require research to drive improvement within their organisation or to evaluate their projects and services.

We have worked with a range of charities and social enterprises to interview their customers, members, stakeholders or service users.

Our values are closely aligned to organisations in this sector who recognise the importance of creating social value throughout their work.

 
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Services

Customer Insight

Community Engagement/Consultation

Local Employment Model

Digital inclusion surveys

 

Member/Membership Surveys

Customer feedback

Data reporting, analysis & visualisation

Service User Surveys

 

Stakeholder engagement

 
 
 
 

To view a full list of services please click here.

Why work with Viewpoint?

Viewpoint are one of the top performers in the country for phone surveys, delivering over 60% return rate on tenant surveys (compared to the 17-30% clients tell us they achieve when they do it in house, online or by post).

We hit that sweet spot of cost, quality and service, and because we’re a social enterprise, we also provide social value too.

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 What are our existing clients saying?

“The Reports are always on time. If I ask for anything in particular they are really helpful. They are quick at coming back and really responsive”
— Tracy, Customer care coordinator at Equans
“They have always delivered, and they are VERY GOOD at what they do.”
— Barry, Project Officer for Sheffield Council Housing
“Viewpoint’s tenacity and conscientiousness exceeded expectations and they were always prepared to go the extra mile.”
— Aimée, Senior Research Fellow, Sheffield Hallam University
“They have never failed to deliver on time and have consistently met the targets that were set.”
— Nicola, Newark and Sherwood Homes

 Get in touch!

No job too small (or too big!), drop us a line or give Alistair a call.

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