0
Skip to Content
Viewpoint - Giving your customers a voice
Services
NPS Net Promoter Score
Tenant Satisfaction Measures (TSMs)
Customer Effort Score
Customer Satisfaction (CSAT)
Why us
Carbon Reduction Plan
Social Impact Reports
Contact Us
Contact Us
Viewpoint - Giving your customers a voice
Services
NPS Net Promoter Score
Tenant Satisfaction Measures (TSMs)
Customer Effort Score
Customer Satisfaction (CSAT)
Why us
Carbon Reduction Plan
Social Impact Reports
Folder: [survey-icon] Surveys & Services
Back
Services
NPS Net Promoter Score
Tenant Satisfaction Measures (TSMs)
Customer Effort Score
Customer Satisfaction (CSAT)
Folder: [viewpoint-icon] Who We Are
Back
Why us
Folder: [socialvalue-icon] Social Value
Back
Carbon Reduction Plan
Social Impact Reports
Contact Us

Viewpoint Research CIC,   Units 12 & 13, 53 Mowbray Street   Sheffield, S3 8EN   United Kingdom   0114 273 9208 info@viewpoint-research.co.uk

We know your procurement window might be a year or two away.

Sign up to our mailing list and we can drop you a line you nearer the time.

We promise not to bombard you and you can unsubscribe at any time.

Thank you!

Contact Us |   Services |   Why Us |   Blog |   Privacy Policy |   Terms of Service |   Data Management |   Staff Page

Copyright© 2025 Viewpoint-Research CIC

Brand architect, content and project lead Justine Gaubert | Web designer Connor Plant | Photographer Joanne Crawford

Popular Surveys

NPS
TSM
CES
CSAT

Methodology

Face - to - Face
Telephone/Outbound calls
Email/SMS
Postal

Can’t find what you’re looking for?

We’re Viewpoint

All about Viewpoint
Mission & Values

Get In Touch

Phone
Email

From our blog

Featured
The Cost of Not Listening to Your Customers
3 August 2026
The Cost of Not Listening to Your Customers
3 August 2026
Read more →
3 August 2026
Why Independent Research Matters
27 July 2026
Why Independent Research Matters
27 July 2026
Read more →
27 July 2026
7 Signs It's Time to Conduct Market Research
20 July 2026
7 Signs It's Time to Conduct Market Research
20 July 2026
Read more →
20 July 2026
Customer Feedback vs Customer Insight: What's the Difference?
13 July 2026
Customer Feedback vs Customer Insight: What's the Difference?
13 July 2026
Read more →
13 July 2026

Social Value

The work we do
Social goals
Carbon Reduction Plan

Documents & Stats

Social Impact Reports