If you are looking to outsource a customer service survey, you can help us reduce this gap by working with Viewpoint to help you capture feedback from your customers.

The long-awaited white paper on social housing has a strong focus on giving residents a stronger, more impactful voice in decision making. In this Q&A we spoke with Gareth Parkin, Housing Services Director at South Yorkshire Housing Association, to get his views on the paper and the potential benefits for organisations and customers of a stronger resident voice.

What does working from home mean for employees with disabilities and what can all employers learn?