Services

We collect data from your customers over the phone to help you improve your services. We carry out B2B (Business to Business) and B2C (Business to Consumer) quantitative and qualitative questionnaires and surveys over the telephone and specialise in the housing sector. We achieve typical response rates of over 60% (compared to the 10-25% clients tell us when they do it in-house, online or by post). We collect a set number of surveys per month, or a percentage amount as required. We can help with questionnaire design, telephone data collection, and responsive reports for any type of survey or questionnaire including…