Data-Driven Insights in Housing
At Viewpoint Research, we provide expert research in Housing to help housing providers, local authorities, and social landlords make informed decisions. We understand the complexities of the housing sector and deliver actionable insights to improve tenant satisfaction, optimise services, and support long-term planning.
Why Research is Essential for Housing Providers
Understanding tenants' needs and the performance of housing services is critical for effective management. Our research helps you:
Identify tenant demographics and housing needs
Improve service delivery and tenant engagement
Measure the effectiveness of housing programmes
Support policy development
Tenant Satisfaction & Engagement Research
Gather feedback from tenants to enhance service quality, communication, and overall satisfaction.
Our Research Services in Housing
We offer a range of tailored research services, including:
Policy & Stakeholder Research
Engage with policymakers and stakeholders to inform housing policies and secure funding.
Tenant Satisfaction Measures
Gain valuable insights into tenant experiences, helping you improve services and meet regulatory requirements.
Tenant Profiling
Understand your tenants like never before with data-driven profiling that enables smarter decision-making, improved support, and enhanced operational efficiency.
Transactional Surveys
Capture real-time tenant feedback after key interactions, allowing you to refine services, boost engagement, and proactively address concerns.
Why Choose Viewpoint Research?
sector expertise
18 years experience working with housing associations and local authorities.
Actionable Insights
Practical, data-driven recommendations to inform decision-making.
Social Enterprise Perspective
As a social enterprise, we are committed to ethical, community-focused research.
Ethical & Transparent
Adhering to the highest standards of integrity and research ethics.
Tailored Approach
Custom research solutions designed to meet your organization’s specific needs.
social value
Create additional social value by partnering with us.
Trusted By
What are our existing clients saying?
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“It is a fabulous piece of work that adds so much to what we have done before. It went down really well with the Board.”
Abbie Shelton, Governance Manager, ABCUL
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“We are always impressed by Viewpoint’s professionalism, efficiency, and clear communication. They consistently exceed expectations. A pleasure to work with.”
Dan Gregory - Associate Director, Social Enterprise UK
Get Started with Housing Association Research Today
Ready to gain valuable insights for your housing association? Contact Viewpoint Research to discuss your needs and discover how our research can support your goals.