ISO9001/BS/EN surveys

Measuring customer satisfaction is a key component of meeting the ISO standard.

Running a regular and comprehensive customer satisfaction survey ensures that products and services are up to the correct quality standards for customers. It also enable customer ideas and insight feed into your design and delivery process.

We can design a customer satisfaction project for you enabling you to monitor and review results and take corrective action in the event that customer requirements are not being met.

Why Viewpoint?

High Quality, Accurate Data

Over 60% Response Rate

Captures the voices of your ‘hard to reach’ customers

More Personal

Get in touch!

No job too small (or too big!), drop us a line or give Alistair a call.