Aerial view of a residential neighborhood with numerous houses, streets, a green sports field, and a distant city skyline in the background.

Public Sector Bodies

At Viewpoint Research, we work with public sector bodies to help you understand the people and communities you serve so you can make better decisions, shape effective policy, and deliver high-impact public services.

From central government departments to local authorities and public health agencies, our research empowers public organisations with robust evidence and actionable insights.

Why Research Matters for Public Sector Bodies

Public services rely on credible evidence to shape policy, monitor performance, improve services and demonstrate impact. Our research helps you:

Understand citizen or service-user needs and experiences
Evaluate programmes and policy implementations
Improve engagement with diverse communities
Gather evidence to inform strategic decision-making
Support transparency and accountability to stakeholders

A diverse group of six people standing in front of a colorful mural, with a black guide dog on a leash in front of them.

A woman with red hair sitting on a couch with two young children, looking at a tablet together in a cozy living room.

Citizen & Community Insight

Engage with the people who experience your services to understand needs, priorities and satisfaction.

Our Research Services for Public Sector Bodies

We offer tailored research solutions designed specifically for public sector contexts — whether your goals are policy evaluation, performance measurement, community consultation, or service improvement.

Close-up of printed financial newspaper with stock chart and numerical data.

Stakeholder Research & Consultation

Support strategic planning by involving key stakeholders and expert partners in consultation and co-design.

Young woman with long braided hair sitting at a desk using a silver Apple MacBook laptop near a window.

Programme Evaluation & Impact Assessment

Measure what works, why it works, and where improvements matter most.

Group of young adults talking and socializing at a casual indoor event, with large windows and exposed brick walls in the background.

Profiling & Needs Analysis

Use data-driven profiling to understand demographic or behavioural patterns across populations.

A man working on a machine, holding a tool with a wooden handle, with focus on the tool and blurred background.

Performance & Feedback Surveys

Collect consistent, high-quality feedback from users, participants or residents through phone, online or mixed-mode surveys.

Why Choose Viewpoint Research?

sector expertise

18 years experience working with housing associations and local authorities.

Actionable Insights

Practical, data-driven recommendations to inform decision-making.

Social Enterprise Perspective

As a social enterprise, we are committed to ethical, community-focused research.

Ethical & Transparent

Adhering to the highest standards of integrity and research ethics.

Tailored Approach

Custom research solutions designed to meet your organization’s specific needs.

social value

Create additional social value by partnering with us.

Trusted By

What are our existing clients saying?

“It is a fabulous piece of work that adds so much to what we have done before. It went down really well with the Board.”

Abbie Shelton, Governance Manager, ABCUL
“We are always impressed by Viewpoint’s professionalism, efficiency, and clear communication. They consistently exceed expectations. A pleasure to work with.”

Dan Gregory - Associate Director, Social Enterprise UK